Question 1

OUR HOTEL POLICIES

Accepted Answer

Cristine Bedfor Guest Houses is open all year round.

Children aged 2 and under stay for free.
Supplement per child aged 3-12: 75%. rate/night
Supplement per person aged 13 and older: 50% rate/night
Daily room cleaning service.

A reservation is considered finalised after you receive our confirmation.

Question 2

CANCELLATION POLICY

Accepted Answer

From 10/17 to 05/31: free cancellation with 48 hours except special dates (Easter and Holidays)
From 06/01 to 10/16: free cancellation 7 days in advance (50% of the reservation is paid except in the case of a no-show, in which case 100% would be charged)

Question 3

ARRIVALS & DEPARTURES

Accepted Answer

Check-in: After 4 pm, but if you arrive earlier, we’ll be pleased to store your luggage and take care of your needs.

Check-out: 11:00 am. If you need to extend your hours on the island, we’ll be there for you!

Question 4

TAXES & FEES

Accepted Answer

We would like to inform you that the Sustainable Tourism Tax has been applied to all stays in tourist accommodations on the Balearic Islands since 1 July 2016. Thanks to its contributions, we are able to make important investments in order to offset the regional and environmental impact of tourism on Mallorca, Menorca, Ibiza and Formentera.

Hotel eco-fee: The amounts applicable per person over the age of 16 for the first 8 nights are the following:

Peak season (1 May to 31 October): €2.20/day (VAT included)
Low season (1 November to 30 April): €0.55/day (VAT included)
Hostel eco-fee: The amounts applicable per person are the following:

Peak season (1 May to 31 October): €1.10/day (VAT included)
Low season (1 November to 30 April): €0.275/day (VAT included)
This fee drops by 50% after your ninth day staying at our establishment.

Minors under the age of 16 are exempt from this fee.

For more information on the Sustainable Tourism Tax, please visit the following website http://www.illessostenibles.travel

Question 5

PET POLICY

Accepted Answer

Your loyal friend is welcome in the communal areas and may only stay in the apartments. Each dog will have a surcharge of €12, 20% of which we earmark to a local animal association.

Maximum Weight: 8 kgs
Maximum 2 dogs
No cats

Question 6

SMOKING POLICY

Accepted Answer

The hotel is a smoke-free zone. Smoking is allowed in the hotel’s outdoor premises.

Question 7

TIMES

Accepted Answer

Breakfast: 8:00 - 11:00
Gym: 8:00 - 20:00
Pool: 8:00 - 20:00
Cristine's Afternoon Tea: 16.30 -18.00
Honesty Bar: all day long (in-house guests only)

Question 8

PARKING

Accepted Answer

If you need a parking space during your stay at Cristine Bedfor Mahón, please contact us at mahon@cristinebedfor.com

Question 9

TRANSPORTATION

Accepted Answer

Cristine Bedfor Guest Houses is located in the historic centre of the city of Mahon. Our guest house is 10 minutes away from Menorca’s International Airport. Check the Contact Us site to find more about our location. Additionally, we can arrange any type of transfers under request. Let us know your needs!

Question 10

ROOM SERVICE

Accepted Answer

You can choose where and how to enjoy our delicious dining options. We will be more than happy to bring your food to your room so you can enjoy the island’s finest morsels in the privacy of your own space.

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